INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. Our vendors aim to deliver bouquets that closely match the photos displayed. Since flowers are natural products, slight variations in color or arrangement may occur, but freshness and quality are always guaranteed.

Where can I view my sales receipt?

You can view and download your receipt from My Account → Orders after completing your purchase. A copy will also be sent to your email.

How can I return an item?

If there is an issue with your order, please contact us within 24 hours of delivery. We will review the case with the vendor and assist you according to our return and refund policy.

Will you restock items indicated as “out of stock?”

Yes. Since we work with multiple vendors, availability may change frequently. Out-of-stock items are often restocked depending on season and vendor supply.

Where can I ship my order?

Shipping options depend on the vendor and destination. Many vendors offer local and international delivery. Available shipping locations are shown during checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS